Privacy Policy
Last updated: March 24, 2025
This Privacy Policy describes how Ruvikset ("we", "us", or "our") collects, uses, stores, and shares information about you when you access or use our platform at ramoxui.com (the "Service"). By using the Service, you agree to the practices described in this policy.
1. Information We Collect
1.1 Information You Provide Directly
We collect information you submit when you register an account, enrol in a workshop, complete exercises, or contact us. This may include:
- Full name and email address
- Password and account credentials
- Billing and payment details processed through our payment provider
- Messages, feedback, and support requests you send to us
- Responses, submissions, and content you create within the platform
1.2 Information Collected Automatically
When you use the Service, we automatically collect certain technical and usage data, including:
- IP address and approximate geographic location
- Browser type, version, and operating system
- Device identifiers and screen resolution
- Pages visited, features used, and time spent on each section
- Referring URLs and navigation paths
- Session timestamps and clickstream data
1.3 Cookies and Similar Technologies
We use cookies, local storage, and similar tracking technologies to operate and improve the Service. These may include:
- Essential cookies — required for authentication and session management
- Functional cookies — used to remember your preferences and settings
- Analytics cookies — used to understand how users interact with the platform
You may control cookie behaviour through your browser settings. Disabling essential cookies may affect your ability to use certain features.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To create and manage your account and verify your identity
- To deliver workshop content, assignments, and interactive exercises
- To process payments and send transaction confirmations
- To track your progress and personalise your learning experience
- To respond to your enquiries and provide customer support
- To send service-related notifications, updates, and reminders
- To analyse usage patterns and improve platform performance
- To detect, investigate, and prevent fraudulent or unauthorised activity
- To comply with applicable legal obligations
3. Legal Basis for Processing
We process your personal data on the following legal grounds:
- Contract performance — processing necessary to deliver the Service you have enrolled in
- Legitimate interests — improving the platform, ensuring security, and communicating relevant updates
- Legal obligation — retaining records as required by applicable law
- Consent — where you have explicitly agreed, such as for optional marketing communications
4. Sharing of Information
We do not sell your personal information. We may share your data with trusted third parties only in the following circumstances:
- Service providers — companies that assist us with hosting, payment processing, email delivery, and analytics, bound by confidentiality obligations
- Business transfers — in the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction
- Legal requirements — when we are required to disclose information by law, court order, or governmental authority
- Protection of rights — when disclosure is necessary to protect the safety, rights, or property of Ruvikset, our users, or the public
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service. We may also retain certain data for a longer period where required to meet legal, accounting, or dispute resolution obligations. When data is no longer needed, we securely delete or anonymise it.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, alteration, or disclosure. These measures include encrypted data transmission, access controls, and regular security reviews. However, no system is entirely secure and we cannot guarantee absolute security of your data.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access — request a copy of the personal data we hold about you
- Rectification — request correction of inaccurate or incomplete data
- Erasure — request deletion of your personal data where it is no longer necessary
- Restriction — request that we limit processing of your data in certain circumstances
- Portability — receive your data in a structured, machine-readable format
- Objection — object to processing based on legitimate interests
- Withdrawal of consent — withdraw consent at any time where processing is consent-based
To exercise any of these rights, please contact us at help@ramoxui.com . We will respond within a reasonable timeframe and in accordance with applicable law.
8. Third-Party Links and Services
The Service may contain links to external websites or integrate with third-party tools. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any personal information.
9. Children's Privacy
The Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data without appropriate consent, we will take steps to delete that information promptly.
10. International Data Transfers
Your information may be transferred to and processed in countries other than the one in which you reside. Where such transfers occur, we take steps to ensure that appropriate safeguards are in place to protect your data in accordance with this policy.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the date at the top of this page and, where appropriate, notify you by email or through a notice on the platform. Your continued use of the Service after any changes constitutes your acceptance of the revised policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Company: Ruvikset
- Email: help@ramoxui.com
- Phone: +353 42 974 3054
- Address: 25 Market St, Thomastown, Co. Kilkenny, R95 ED68, Ireland